NHTSA Complaint #11448934 — 2018 TOYOTA C-HR

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11448934
Vehicle	2018 TOYOTA C-HR
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	January 23, 2022
Date Filed	January 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The pre-collision system automatically turned off and said something along the lines of “not being detected” while I was driving in snow. I can be available upon request. If I have the pre-collision system on, & it automatically shuts off, I believe this could cause a potential wreck or some other safety hazard. The problem has not been evaluated by any service dealer. The vehicle has not been inspected by anyone for this issue. The pre-collision light in the dash came on that the function was turned off while I was driving in the snow. This issue actually first appeared in 2018, but at the time I didn’t think it was an issue. Then I moved to a place where it doesn’t snow, & saw it happened again in heavy rain weather.

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