NHTSA Complaint #11448911 — 2004 TOYOTA 4RUNNER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11448911
Vehicle 2004 TOYOTA 4RUNNER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The frame of the vehicle has rusted so badly the Toyota Dealer I have taken to for diagnosis and repairs refuses to put the vehicle on their lift to inspect or work on the underside of the car for fear of the safety of their workers. This is not a new problem for Toyota because they have lost a civil suit for premature rusting of the frames on other truck models. I took my 4Runner to a frame repair shop and got an estimate. I don't have the funds to do the repair. If the repairs were not made I could continue to drive it until the frame breaks I was told. When the frame breaks it's indeterminable, how many individuals could be injured? My hope when the frame breaks I don't lose control so I won't be killed or severely injured and any others that could be involved in the accident don't get harmed either. There has been a class-action lawsuit initiated where my 4Runner would be included in this suit. Toyota needs to be held accountable for a poorly designed and manufactured frame. I demand Toyota replace/repair the frame on my 4Runner so that it can be safely driven to the end of life of the engine and transmission before persons are harmed from a frame failure. Inver Grove Toyota first informed me the frame had holes rusted in it on November 19, 2019. Then, on Dec 20, 2019, they informed me it was unsafe to lift. I can supply copies of 3 repair invoices where the dealer made note of the corroded frame.

Related Complaints for the 2004 TOYOTA 4RUNNER

Other UNKNOWN OR OTHER Complaints

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Recent Complaints for the 2004 TOYOTA 4RUNNER

#11707650 AIR BAGS What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11707650 STRUCTURE:BODY What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11707650 SUSPENSION What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Frame, ...
#11683937 STRUCTURE:FRAME AND MEMBERS The contact owns a 2004 Toyota 4Runner. The contact stated that while the vehicle was in for service, the independent...
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