NHTSA Complaint #11448798 — 2020 FORD EXPEDITION

The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.