2020 FORD EXPEDITION Visibilitywindshield Problems

The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.

TL* THE CONTACT OWNS A 2020 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY AFTER BEING STARTED REMOTELY, WHILE ENTERING THE VEHICLE, THE CONTACT STATED THAT THE REAR WINDSHIELD SHATTERED INDEPENDENTLY. THE CONTACT CALLED MAINER FORD (1724 234TH ST NW, OKARCHE, OK 73762, (405) 267-9827) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO LOCAL BODY SHOP WHERE THE REAR WINDSHIELD WAS REPLACED. THE CONTACT ALSO STATED SHE EXPERIENCED SOME UNSTATED ELECTRICAL ISSUES WITH THE VEHICLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.