NHTSA Complaint #11448119 — 2017 FORD F-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11448119
Vehicle 2017 FORD F-350
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I experienced a violent shaking that happened to the front end of my 2017 Ford F350 Super Duty truck (with 25600 miles on the odometer). It typically occurs at speeds over 50 miles per hour. It's also happened after going over bumps or grooves in the road. I brought my truck into a local repair shop because an appointment with my local dealer wasn't available until Mar 16th (60 days). The repair shop shared with me that they noticed abnormal wear and loosening of the track bar bushing, damper bracket, ball joints, control arms, shocks and struts. Additional they shared its not safe to drive the vehicle in it's current state. Ford has yet to issued a recall for this hazardous defect. Lastly because they haven't admitted to the underlying issue, OEM parts are my only option. This leads to me spending thousands of dollars with no resolution. I very well could be driving a ticking time bomb again.

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