NHTSA Complaint #11448031 — 2007 TOYOTA CAMRY

I'm submitting this, as I've been dismissed by Toyota Corporation with my concerns. I purchased this car from an individual. I did not realize the magnitude of visibility issue with the glare from the dash. I asked at the time about the shiny and sticky dash, and the owner stated that year of Toyota Camry had defective dash that melted, therefor the issue. When I'm driving, the glare causes me not to be able to see clearly. I called Toyota Corporate office and was told it's not a safety issue although I explained in detail about the serious visual problem. Because the previous owner did not take care of the recall on this, I was told it's expired and nothing they will do. I told the man that it shouldn't have an expiration as it truly is a safety hazard! The glare was really bad one day that I couldn't see the traffic lights, etc. without leaning down and over to the middle. I realize I purchased this car used, however Toyota should honor the safety issue recall no matter when. The dash obviously was a major defect! I was told I could buy a carpet piece to go over it, which I do not want to do. I should not have to alter the interior look, plus I think it's totally tacky! Please let me know if there is anything you can do to help me get this dash replaced by Toyota. I couldn't upload video as the file is too large. The pictures give you somewhat of an idea of the safety issue. Thank you for your time!