NHTSA Complaint #11522278 — 2007 TOYOTA CAMRY

I recently purchased a used car for my son who is a new driver. He complained to me that there is a bad glare coming from the dashboard that impairs his visibility of the road in front of him. I took the attached picture of the situation and clearly the glare significantly impacts visibility as I can barely distinguish the car just ahead of us. In researching the issue online, I found there was an opportunity for the previous owner to have the dashboard replaced but they did not or were not aware of it and now that timeframe is over. Considering the potential safety issue here, why isn't this a recall item? Is there an opportunity to extend or re-open the replacement window or other action by your agency to address this issue before a serious or even deadly accident were to occur?