NHTSA Complaint #11447928 — 2012 CHEVROLET EQUINOX

Excessive oil consumption, recall notice received 3/2021. I had been dealing with excessive oil consumption for years and received recall notice from GM about that exact issue in March 2021. Starting 4/26/2021, I have met the excessive oil consumption requirement three times through Bergstrom Chevy in Middleton, WI. The dealership keeps saying I need to demonstrate further excessive oil consumption. Today I called GM and their representative said I needed to submit a claim in order to qualify for the recall. The dealership was given the recall paperwork in April 2021 and did not submit this claim. I am unsure why the recall is not being honored.