NHTSA Complaint #11447508 — 2021 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11447508
Vehicle 2021 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The rear passenger side Adaptive Suspension wiring harness was either installed improperly or routed improperly and rubbed against the inside of the tire. After many miles, this harness was worn down to the point of breaking electrical contact, which puts the vehicle into a fallback state. When the dampers are disabled, the car becomes floaty and disconnected and is dangerous to drive. There were warnings in the system immediately when this broke. It is available for inspection, as Tesla has stated they cannot fix it for 6 weeks. The problem has been confirmed by their service dept via remote diagnostics. There has been no inspection by anyone other than myself, however I have extensive photographic evidence. The issue is very obvious when you know to look.

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