NHTSA Complaint #11670103 — 2021 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11670103
Vehicle	2021 TESLA MODEL S
Component	SUSPENSION
Date of Incident	May 31, 2025
Date Filed	June 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

GETTING WARNING ONDASH THAT SAYS "Adaptive ride control unavailable. Vehicle speed limited - Proceed with caution". On the internet many reports are noted of the same problem w Tesla vehicles, especially Model S cars. These have occurred soon after to taking delivery of after 20-30 K miles. Mine occurred at about 31,000 miles in my Model S 2021. Tesla says the need "diagnostics done first " at $275 and then the fix for another $300. This does not seem right.

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