NHTSA Complaint #11660683 — 2021 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11660683
Vehicle	2021 TESLA MODEL S
Component	SUSPENSION
Date of Incident	May 13, 2025
Date Filed	May 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

4 months after warranty and only 42,774 miles, I am being hit with a massive bill of almost $2,700 from Tesla service in Lyndhurst, OH. This to correct right and left front end basic suspension issues that should not occur. Clearly the front end is not designed to handle the weight of car. The service manager told me that he sees this every day!! The car is not safe to drive until repairs are made. There was no trauma to the front end only normal wear and tear. The front end started making noise which had me take it to the dealer.

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