NHTSA Complaint #11447329 — 2018 RAM 3500

UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.