NHTSA Complaint #11446646 — 2016 HYUNDAI VELOSTER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11446646
Vehicle 2016 HYUNDAI VELOSTER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

- When it shifts from 1st to 2nd or 2nd to 3rd gear, the RPMs will keep going up until I take my foot off the gas. So if I need to merge onto a highway quickly and it stalls in one gear, it can go up to 6k or 7k RPMs without shifting. I never let it get past it because I take my foot off the gas to let it shift because I'm afraid it will blow something. - When in automatic and at a stop, if you go, it will sometimes rev up a little high before shifting and also pull a lot faster versus other times when it shifts normally. To keep me on my toes, it will sometimes do the opposite and not accelerate very well at all. Almost like I press the gas and nothing happens until it's pressed all the way and then it will go. - The tachometer will lag on what RPM the engine is actually on. So you'll know it's clearly at 3k but it will only read on 1k for a few seconds before quickly going up to what it's supposed to be on. - There's also a knocking noise when my car is idling for a little while. It's every 5 to 10 minutes there's a loud knock coming from the engine. - I also understand when driving slow, for example like a drive-thru, DCT don't typically like that. But when I am in a line like that or traffic, it will stutter as if it's about to stall or shut off completely. And not like a light shake, it was very noticeable that everyone felt as if it was going to sputter and turn off. With these multiple issues, it makes me and my passengers feel extremely unsafe and it's concerning that anytime I've taken it to the dealership it's shrugged off by saying the DCT transmissions sometimes "act weird". I'm not sure how that's an answer to something that is pretty dangerous.

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