NHTSA Complaint #11446542 — 2021 RAM 1500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11446542 |
| Vehicle | 2021 RAM 1500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
My Ram truck with a Ecodiesel engine completely died and stalled. It would not restart. Luckily I was not on the interstate or highway. I was only in a parking lot, but had to have it pushed out of the driving lane and into a safe area. The truck is only 6 months old. After having the truck towed to the dealer, they notified me several days later that the fuel pump had gone out and likely damaged the entire diesel fuel system. This is one of the Bosch CP4 fuel/injector pumps that are currently on recall on HD Rams and under investigation by the NHTSA. There were no warning indicators or symptoms beforehand, it simply stalled and would not restart. The vehicle is available for inspection, but has not been inspected by the manufacturer, only the dealer at this point. The vehicle has been in the dealer repair shop for nearly a month now. Some of the parts needed for repair are on back order and the dealer cannot tell me how long it will take to get them in. The only good news at this point is that the dealer has said that it is under warranty. One key concern I have is that they are going to put the same Bosch CP4 pump back on. Considering, that by all the facts I can gather at this point, that CP4 pump is either defective or the wrong pump to use with U.S. diesel fuel, I don't feel good about the dealer putting the same pump back on the truck. Was hoping this could help with your agency's investigation, including looking at the 1/2 ton diesel Ram trucks that use the same pump as the Heavy Duty Ram trucks.
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