NHTSA Complaint #11446488 — 2014 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11446488
Vehicle	2014 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	December 25, 2020
Date Filed	January 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2014 VW JETTA HYBRID. DQ200 complete failure. Vehicle shuts off while driving and won’t go into gear. Taken to Osteen VW Jacksonville Fl. Osteen VW + personal research shows that my vehicle ( should** ) be included in RECALL [ 34J6 ] NHTSA CAMPAIGN 19V86600. Have contacted VW Customer support, they told me to screw the off, that only NHTSA can add my vin #. Why is my Vin # not added when 100% of everything involving Recall 34J6 matches my vehicle??? Please lord help me- my car has been in my driveway useless for over a year. I do not have $9000 for this repair. There are literally hundreds of people in my shoes dealing with this identical issues. Please help all of us.

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