NHTSA Complaint #11592295 — 2014 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11592295
Vehicle	2014 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	August 2, 2022
Date Filed	June 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The transmission is regularly malfunctioning leaving the car jerking/stuttering when idling. At its worst, the car stopped working while I was driving (felt like it dropped into neutral). I had to stop in the middle of the road (in traffic) to stop and restart the car. I have taken the car to an official VW dealership/repair shop (Smith VW in Wilmington, DE) and was told the transmission would have to be replaced ($10k+ repair). I got a second opinion at AutoStream in Annapolis, MD and was told the same thing. It has not been inspected by police or insurance. The check engine light is now on, though not 100% of the time despite the issue being consistent.

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