NHTSA Complaint #11446199 — 2021 KIA SORENTO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11446199
Vehicle 2021 KIA SORENTO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

1/2/22 HORN-when I attempted to lay on it due to being cut-off, it was at this time, and continues to be inoperable. 1/4/22 Reported to Destination Kia, Service Department, Albany, NY. ACCELERATION-When pulling onto a major highway where the speed limit is 55mph, from an entrance ramp, my vehicle would not accel above 32mph. I do not recall any warning lamps. I was forced to pull off to the shoulder of the highway where I shut my car off and restarted it. The problem corrected itself. On the second occasion, I was driving in an area where the speed limit is 30mph, my vehicle would not accel (I cannot remember my speed); I do not recall any warning lamps. I was again forced to pull over to the side of the roadway where I shut my car off and restarted it. The problem again corrected itself. 1/4/22 Reported to Destination Kia, Service Department, Albany, NY Kia cannot get me in for service until February 2022 due to a staff shortage! Unacceptable due to the two (2) severe safety concerns.

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