NHTSA Complaint #11446068 — 2016 FORD F-250

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11446068
Vehicle	2016 FORD F-250
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 27, 2021
Date Filed	January 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The reductant heater (DEF heater) has went out. Ford will not honor the 5 year/ 60,000 miles power train warranty or the 8 year/ 80,000 mile emissions warranty to repair the issue. According to web sources dealerships maintain a regular supply of these heaters as they replace 5 to 6 a week in the winter. My truck is 4 years and 58,000 miles.

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