NHTSA Complaint #11445985 — 2014 HYUNDAI VELOSTER

The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at 40 MPH, he heard an abnormal knocking noise emitting from the engine. He then stated that a large amount of white smoke began to spew from the vehicle as his engine began to stall. As the contact was able to pull the vehicle over; the engine failed to restart after multiple attempts. Upon inspection, the contact also discovered a long trail of oil had leaked from his vehicle; he also discovered that oil had spewed all over the engine underneath the hood. Due to the failure, the contact had the vehicle towed to an independent mechanic where they discovered a large piece of metal had blown through the engine block, which resulted in engine failure. The contact informed the dealer of the failure and his wife was informed that they had to order a new engine from the manufacturer. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 80,000.