NHTSA Complaint #11445900 — 2021 FORD ESCAPE HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11445900
Vehicle	2021 FORD ESCAPE HYBRID
Component	ENGINE
Date of Incident	December 10, 2021
Date Filed	January 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The Electric Motor Cooling Pump failed and shut down the engine without warning. It occurred the first time on Route 1 at night and about two weeks later it occurred three consecutive times as I was driving on a local street. I was able to restart the car but was told by the dealership to have it towed to them, where it remains now while waiting for the part to arrive (which is on national back order). My safety and the safety of others was put at risk when I lost all power and only through sheer luck was I able to pull over safely. This problem was diagnosed at the dealership.

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