NHTSA Complaint #11445530 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11445530
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	September 22, 2021
Date Filed	December 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2016 Kia Soul. Car was very sluggish and after taking it in the engine needed to be replaced, this was covered under warranty. I think there was a recall on the engine as well. 1 day after getting my car back from the engine being replaced the engine light came back on. The dealership said it was a bad catalytic converter and would not cover it. it was clogged and would cost me over $1700. Me research revealed that the bad engine is more than likely the cause of the clogged Catalytic Converter. The dealership should have known this clog was there as well before returning my car to me. I have seem where this same issue with 2016 Kia Souls is happening to lots of people around the U.S. This part should last at least 10years, it's only been 6. Not reasonable for a 6yr old car to have this expensive and big issue especially before the 100,000 mile warranty is up. In good faith alone this issue should be recalled on this vehicle.

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