NHTSA Complaint #11445387 — 2015 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11445387
Vehicle	2015 BUICK ENCORE
Component	ENGINE
Date of Incident	November 18, 2021
Date Filed	December 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

While driving, I received a call that routed through the Bluetooth hands-free system. Within seconds of receiving the call, the entire system seemed to blitz out and shut the car off completely. Luckily I was not going fast and was able to glide to the side. I lost almost all the ability to control the car. If this had been on the freeway it wouldn't have ended as well.

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