NHTSA Complaint #11611564 — 2015 BUICK ENCORE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11611564 |
| Vehicle | 2015 BUICK ENCORE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 86,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2015 Buick Encore. The contact stated that the vehicle was sputtering and jerking while attempting to accelerate while driving at various speeds, and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was informed about the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 86,600.
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