NHTSA Complaint #11445368 — 2018 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	11445368
Vehicle	2018 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	December 28, 2021
Date Filed	December 28, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

Driving 35mph on flat straight road when rear sliding window exploded with no external forces applied. Huge noise shocked me and made me swerve into adjacent lane. Glass shattered all over the rear seats and floor of the vehicle. Immediately brought vehicle to Flood Ford in East Greenwich to be looked at. Service advisor said he had never seen that and because I was a couple months out of warranty they wouldn't be paying for the repair. Contacted Ford customer service same day and was told the same thing.

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