NHTSA Complaint #11445298 β€” 2021 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11445298
Vehicle 2021 TESLA MODEL 3
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Tesla in the December 2021 V11 software update as made the car's common control user interface unsafe. Critical controls, such as defrost and climate control, as well as many others (like trip, tire pressure, heated seats, windshield wipers) , are now only accessible by hunting through menus - - all which require the driver to turn their eyes off the road for longer periods of time than the previous user interface. Font sizes have also been made much smaller which will cause readability issues. This is a road hazard and needs to be addressed, and there is no option available to downgrade to the safer user interface. Please require Tesla to perform an over the air recall for this UI to correct these safety issues.

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