NHTSA Complaint #11445052 — 2021 JEEP GLADIATOR

There is a failure of the vehicle’s Brake Throttle Override (BTO) system which poses a serious safety hazard. When braking the throttle will surge from ~500 to ~1,500 RPMs without driver input (foot completely off the accelerator pedal, clutch pedal pressed in, and applying brake pedal). Despite the driver’s foot firmly engaging the brake pedal, the vehicle sends rogue commands to the throttle to surge in the direction opposition to the driver’s inputs and intentions. The BTO malfunction creates a serious safety hazard as it impacts stopping distance. It also causes driver distraction / confusion causing them to second guess that they accidentally brushed the accelerator, which could lead to a serious accident. There is a significant risk that the vehicle’s BTO system may not prevent an unintended acceleration (UA) event leading to severe injury or death. For driver safety, the BTO system should be fully operational and the throttle should not spike while braking. The BTO malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” An FCA Technical Advisor (TA) inspected the vehicle, and he stated that “the brake pedal should always take precedence over the accelerator”. The FCA TA stated that the vehicle was “operating as designed” when he could not recreate the issue. However, the same FCA TA stated the vehicle was “operating as designed” after he was able to recreate the throttle surge while braking multiple times. Both of these statements cannot be factually correct as they directly contradict. The FCA TA claims that vehicle is “operating as designed” indicating that the Jeep Engineering Team violated the BTO standard governing the safe operation of a motor vehicle when designing the Gladiator. The vehicle is available for inspection upon request.