NHTSA Complaint #11444891 — 2021 JEEP GLADIATOR

The vehicle operates in direction violation of the Code of Federal Regulations (CFR): 49 CFR 571 Standard No. 124 outlining the Federal Motor Vehicle Safety Standards governing the operation of the Accelerator Control Systems. The “standard establishes requirements for the return of a vehicle's throttle to the idle position when the driver removes the actuating force from the accelerator control.” 571.124 Section 5.1 requires that “there shall be at least two sources of energy capable of returning the throttle to the idle position within the time limit specified by S5.3 from any accelerator position or speed whenever the driver removes the opposing actuating force.” 571.124 Section 5.3 requires that the “maximum time to return to idle position shall be 1 second.” After testing, the average return to idle time is 5.2 seconds, indicating the failure of a dual-redundant fail safe. The excessive delay in the return to idle is due to frequent but unpredictable throttle spikes that occur without input to the controls as the driver’s foot is completely off the accelerator. These unexpected / unwanted throttle surges vary from ~200 to ~1,500 RPMs. The excessive delay in the return to idle poses a significant safety risk to the driver and others. The throttle malfunction was reproduced and confirmed by 4 personnel at the local dealership, including the Service Technician, Shop Foreman, Service Manager, and Service Director. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” An FCA Technical Advisor (TA) inspected the vehicle, and he recreated the failure to return to idle within 1 second. However, the FCA TA claims that vehicle is “operating as designed” indicating that the Jeep Engineering Team violated this Federal Regulation governing the safe operation of a motor vehicle when designing the Gladiator. The vehicle is available for inspection upon request.