NHTSA Complaint #11444804 — 2020 JEEP GLADIATOR

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11444804
Vehicle 2020 JEEP GLADIATOR
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The visors come out of their sockets which result in blocking one's vision and making the visor not only useless but a safety issue. It bugs me that there are all kind of YouTube videos about how to fix this and they say that getting the Jeep replacement kit results in the same thing happening. I don't understand why Jeep has not fixed an obvious problem and issued a recall. We certainly did nothing to cause the visors to come out of their sockets. This is obvious and doesn't require that it be confirmed by a dealer. There is no warning when the visor will initially break and no warning when it can fall down and block your view. The normal road vibrations are enough to cause it to fall out.

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