NHTSA Complaint #11598753 — 2020 JEEP GLADIATOR

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11598753
Vehicle	2020 JEEP GLADIATOR
Component	VISIBILITY/WIPER
Date of Incident	July 3, 2024
Date Filed	July 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

When cresting a hill the sun was suddenly shining brightly into the driver's eyes. When deploying the driver's side sun visor, the hinge broke, making the visor flop loosely down, not effectively blocking the sun, and causing driver distraction. When trying to find a repair remedy online, this appears to be a widespread and multi-year problem that the manufacturer is back-logged on the necessary repair parts. The defect is so widely known and spread, that an after market retailer has developed and is selling repair parts to address this manufacturers safety design defect.

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