NHTSA Complaint #11444602 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11444602
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	August 25, 2021
Date Filed	December 21, 2021
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle went into limp mode with reduced speed. The contact stated that while driving approximately 73 MPH the vehicle decelerated to 43 MPH. The vehicle lost power and shut off. The vehicle was taken to the local dealer where an oil change was performed. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred. The vehicle was taken to another local dealer; Kia Country of Charleston (2361 Savannah Hwy, Charleston, SC 29414, (843)573-2300) where the code was reset. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 60,000.

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