NHTSA Complaint #11444267 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11444267
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	December 18, 2021
Date Filed	December 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

I came out of Lowes and got into my vehicle and when I tried to back it out, I could not turn my wheels and the message on the instrument panel stated, "Power Steering Assist Fault". I shut of my engine and restarted the Explorer and after a few seconds I was able to steer my vehicle. I am afraid to drive the Explorer because I have two car seats in the car that carry two children. My Explorer was made in the Chicago plant in March of 2013, but my vin number appears not to be included in the ones to be covered.

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