NHTSA Complaint #11443940 — 2018 FORD ESCAPE

My 2018 Ford escape has a blown engine. My check engine light came on and I brought the car to the dealer. The Service rep advised me I need an appointment to have the car checked. I advised him that the check engine light came on and It might be a serious problem and I’m not driving the car. Ford took the car 14 days ago I’m awaiting an answer on the status. The engine was blown due to oil mixing with coolant through the cylinder. A quick Google check of the 2018 Ford escape has many complaints similar to mine. I called Fords Main office inquired if there was any recalls or any problems and they told me there was no recalls and no problems. This is a serious problem if somebody disregards the check engine light and the motor Ceased they could be a rear end collision. I observed on Car websites that people have complained of the similar problems and Ford does nothing about it. How can these dealers get away with not advising owners of possible serious the physical injury or death caused by defective parts that they are well aware of? I believe this needs checking into further by governmental agencies and force Ford to repair the engines and extend the warranties on those bad motors they’re aware of. My brother drives a Ford escape at work the car has three engines in it and it only has 48,000 miles. The same problem with my car happened with all three of those of the motors. It’s a shame Ford could get away with us. Ford is repairing the car right now after me insisting to them that I wasn’t leaving with the check engine light on. When the service manager advised me the motor was shot he also told me my free oil changes would not be honored any longer although I have it in writing. These dealers get away with it because they know you’re not gonna go to arbitration over a couple oil changes but they get away with it. The problem with the 1.5 eco-boost Ford motor should immediately be recalled and repaired the warranty.extended Sincerely yours, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION