NHTSA Complaint #11443897 — 2021 TESLA MODEL Y VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11443897
Vehicle	2021 TESLA MODEL Y
Component	VEHICLE SPEED CONTROL
Date of Incident	December 8, 2021
Date Filed	December 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving my Tesla Model Y using cruise control, the vehicle will continuously brake suddenly for unknown reasons. In several instances, I was worried that the car following me would either hit my car or be forced to take other actions, possibly causing an accident. The system is dangerous and useless. When I contacted Tesla regarding my concern, they said something about the software program evolving…no fix available. I have had my Tesla Model Y in their service center three times and have had numerous phone conversations with them and their customer service department regarding this issue. They said they simply cannot do anything about it. Again, the cruise control system is extremely dangerous. Please require Tesla to resolve this problem immediately. Thank you.

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