NHTSA Complaint #11443879 — 2015 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11443879
Vehicle	2015 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	December 15, 2021
Date Filed	December 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

2015 Jeep Grand Cherokee drivers side heated seat burned a nickel size hole through the seat, burned a hole through my girlfriends sweatshirt and burned her skin. Thank god she was able to maintain her composure and pull over to a parking lot and get out. What if she had jerked the wheel (as it startled her) and caused a crash? What if she was on the highway?? What if the vehicle started on fire?? The vehicle is currently at the dealership and being inspected. There were no warning lamps or other symptoms.

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