NHTSA Complaint #11443818 — 2013 FORD FOCUS

I have a 2013 Ford Focus 4 Door Hatchback, It is at 70k miles and has been giving problems taking off from first gear. I took to Ford dealer to be evaluated and it’s the dul clutch system going bad which they have had many issues with. I feel is a safety issue I’m getting ready to have a baby and what if my car doesn’t go and hesitates and someone hits me or I get stuck in the middle of traffic! They had a warranty service for this issue on my exact car but you had to receive a paper in the mail to have the issue fixed which I am not the first owner and didn’t receive the letter. They also upped the warranty on the vehicle to 7 years 100k miles and unfortunately my vehicle was driven to little for the problem to become noticeable in the 7 years as it only has 70k on it. I called customer relations to see if they could cover this because it’s only fair they replace and fix since it’s been a on going issue with these vehicles and only has 70k on it.