NHTSA Complaint #11442993 — 2021 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11442993
Vehicle	2021 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	December 2, 2021
Date Filed	December 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving vehicle went into full lock down. Vehicle remained running with all systems on except completely unable to engage drive, shut vehicle down or even power it off. Towed to dealer. Dealer stating codes stating hybrid error and transmission errors. Vehicle has 7021 miles and was purchased March 2021. My wife and 2 children were stranded on the road in a vehicle that would not move. Terrifying for me.

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