NHTSA Complaint #11442573 — 2018 TESLA MODEL S ELECTRICAL SYSTEM

Complaint Details

ODI Number	11442573
Vehicle	2018 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2021
Date Filed	December 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On Sunday, October 10th. I arrived at a friends home in Charleston S.C. with about 35 Miles left on the Odometer. In the AM I awoke to find only 5 miles left. As I knew that I was 21 miles away from a Tesla Supercharger I called for a tow truck, and paid $265 to get taken to the charge site. I hooked up and the car began to charge. When I was close to capacity I disconnected - and the charge dropped to zero. I called Tesla. They sent a tow truck and took me to Savannah Ga. Tesla (80 miles south....no charge). 7 weeks later - on Dec 1st...I got my Tesla back from Savannah Ga. Tesla. Immediately I got a warning "Power reduced - service required". I called and arranged for service (set up for Dec 14...two weeks away). This morning I got a similar message; 'Coolant for battery low - Service required" (see image, below)

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