NHTSA Complaint #11442502 — 2016 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11442502 |
| Vehicle | 2016 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
My engine has catastrophic damage due to not being notified by the manufacture about a recall that occurred years ago. Had I known about the recall, I would’ve addressed it and prevented the engine failure. It is currently sitting at a Hyundai dealership as they are working with me to try to get Hyundai to cover the costs of the engine failure. So far, they refuse. My safety was put at risk due to the car stalling out on me at any given moment. I cannot and have not been able to safely drive this vehicle therefore, it has been sitting mostly unused as I continue to make payments on it over the last 6 months. This problem is a reoccurring issue with my vehicle and others and there is a class action lawsuit against Hyundai for it, in which I missed the deadline because I just recently became aware of this. The vehicle has been inspected by a dealer and was noted as “catastrophic engine damage” needing a $7,000 new engine. The engine light first turned on about 6 months ago for me, but I was in the process of moving across the country that same week, so I put repairs on hold until I was settled in to my new area. Now that I have the time, and after the car had been sitting for 6 months, I took the car in to a dealer where they told me the bad news. It is worth also mentioning that this is the 2nd time I’ve had damage done to my vehicle due to lack of recall notice. However, the 1st time my car was damaged, the dealer was able to fix the issue free of charge. This time around, they are needing to charge me $7,000 but are pushing that I get Hyundai to cover the costs due to the reoccurring issues with these recalled engines and their failures. I regularly maintained my vehicle and kept most of that documentation, so I know I did my part in taking care of my car. This is simply due to lack of recall notice that could’ve prevented a large bill for myself and my car being out of commission and unsafe to operate without probable cause of an engine fire. Please help
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