NHTSA Complaint #11442246 — 2016 HYUNDAI SONATA

The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at 30-40 MPH, the vehicle inadvertently stalled. The check engine warning light illuminated. The contact veered to the side of the road and turned off the vehicle. The contact was able to restart the vehicle however, the vehicle was making abnormal sounds and would not accelerate properly. The vehicle was taken to the independent mechanic for an oil change however, the failure persisted. The vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 20V746000 (Engine). The dealer inspected the vehicle and advised the contact that the engine needed to be replaced. The dealer also advised the contact that they would not complete the recall repair free of charge because the vehicle was out of warranty. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer. The vehicle was not repaired. The approximate failure mileage was 119,345.