NHTSA Complaint #11441777 — 2021 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11441777
Vehicle 2021 TESLA MODEL 3
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My new Tesla 3 deployed automatic emergency braking seven (7) times in a 5 hour period. The Tesla Autopilot was turned off due to reports of phantom braking like this from many other drivers in a Tesla online forum. Regardless, the car slammed on the brakes when there were no obstructions or cars in front of me. I almost suffered a rear end collision during one of these phantom emergency braking events, where the car suddenly braked from 70MPH to less than 40MPH. The malfunctioning component is likely the Tesla software that works with the forward-facing cameras which are installed as part of the Full Self Driving feature. While I did not pay the $10,000 for FSD, this system still operates for automated braking and lane departure. I have requested Tesla inspect the car, which has 482 miles on it, but am filing with you anyway due to the similarity between this experience today and the dozens of other complaints I have read about on the Tesla Owners forum called TOO.

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