NHTSA Complaint #11441522 — 2021 TESLA MODEL 3

Recurrent, frequent, and unpredictable sudden braking while vehicle is being driven in TACC (Traffic Aware Cruise Control). These event, or "phantom brakes", occur when there is no visible obstruction ahead of the car (i.e. crossing vehicle or object), nor any environmental explanation (sun glare, heavy rain, etc.). Events occur in all conditions, including daytime, clear sky, with or without traffic. Frequently the collision warning will sound during these events. Given the episodes occur during highway driving, the unexpected hard braking is a set-up for being rear ended by cars behind me. These events are most common on 2 lane divided highways, and can occur as frequently as every 2-5 minutes. Brought in for evaluation at Tesla service center, and they refused to acknowledge any problem, stating the car is "operating as designed." This was based on the fact that they did not reproduce symptoms on their test drive. Although I had logged >20 of these events for them to review on the automated records, it was not clear this was done.