NHTSA Complaint #11441419 — 2020 NISSAN SENTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11441419
Vehicle 2020 NISSAN SENTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle first developed a issue the following day I got it. The first issue was "Engine Malfunction, Power Reduced, Service Now". So I took it to the service center at Mossy Nissan in El Cajon, CA where they service the vehicle, but I continued to get that error on numerous occasions. Another issue, the instrument cluster and infotainment system would randomly restart while driving that has happened numerous times as well. Another issue, the panorama vehicle camera system would crash and not function any more, that occured numerous times. Another issue, while driving the vehicle I noticed the lane keep assist stopped functioning on numerous occasions. Another issue, while deriving the vehicle I felt the car would sway to certain side, I don't remember what side though. All of these issues have been addressed at the service center, but some of them still continued. So I filled a complaint with Nissan Motors and they were initially gonna repurchase the vehicle back as a lemon. But they backed out of the deal. Since I feel the car is unsafe to drive due to electrical issues, the car has been sitting at the Nissan service center since April 2021. They also refuse to address the recent recall associated with the vehicle.

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