NHTSA Complaint #11441418 — 2016 FORD FOCUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11441418
Vehicle 2016 FORD FOCUS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The car would shake and jump when starting from a stop or going up hills , also feels like it’s slipping when shifting gears will not shift when going up large hills or when on Highway and passing if it needed to change gears it would slip.I called Ford dealer told them same info they said my car is not under recall , well it needed to be , I took the car to trans shop he pulled a code of Transmission Friction element a stuck on. (Tans needs repair most likely clutches,He said take it to ford , I called ford they were backed up months in advance,and acted like they had never heard of this .I called Ford Motor company told them about issue , same response never heard of it and no recalls . Took the vehicle back to dealer I purchased it from and traded it for a different brand car , just wanted you to know Ford that’s wrong! I panicked and took the car to be traded in.I hope they don’t try to sell that car like that , I was not about to let my child drive that car one more day so I took it to the thieves that sold it to me and gifted it back to them.if you have a 2016 Ford Focus and it gets 80k miles like mine was your just screwed!Ford needs to fix these cars I’ll never trust Ford again.

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