NHTSA Complaint #11441279 — 2019 TOYOTA 4RUNNER

The contact owns a 2019 Toyota 4Runner. The contact stated that the vehicle would not start. There were no warning lights illuminated. The contact waited an hour and was able to restart the vehicle. The vehicle was not diagnosed by an independent mechanic or the dealer. The contact stated that while her mother was driving 5 MPH, she heard abnormal grinding sounds, and the vehicle inadvertently stalled. An unknown warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic testing. The contact also stated that she had smelled a strong burning odor while driving and the subframe of the vehicle was corroded. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The approximate failure mileage was 15,000.