NHTSA Complaint #11389166 — 2019 TOYOTA 4RUNNER

WHILE DRIVING MY 4 RUNNER AT ABOUT 45 MPH, IT JUST STOPPED WORKING. ENGINE WAS STILL RUNNING BUT IT WOULD NOT GO. IT WAS LIKE IT WAS STUCK IN NEUTRAL. I PRESSED THE GAS ALL THE WAY TO THE FLOOR AND NOTHING. I WAS STUCK IN THE MIDDLE OF THE ROAD AND UNABLE TO GO. ABOUT 30-45 SECONDS AND IT BEGAN TO WORK AGAIN. I TOOK IT TO NEWARK TOYOTA AND REPORTED THE PROBLEM BUT THEY SAID SINCE THEY WERE UNABLE TO DUPLICATE THERE WAS NOTHING THEY COULD DO. THEY CLAIMED MAYBE THE FLOOR MAT GOT STUCK UNDER THE PEDAL- IT IS A SECURE FLOOR MAT AND I AM POSITIVE THE FLOOR MAT WAS NOT IN THE WAY. I WAS ABLE TO PUSH GAS PEDAL ALL THE WAY TO THE FLOOR WITH NO MOVEMENT OF THE CAR. ALSO I WAS ALREADY DRIVING THE CAR WITHOUT ANY ISSUES BEFORE IT COMPLETELY STOPPED WORKING. I AM JUST LUCKY IT DIDN'T HAPPEN ON AN INTERSTATE - AS I WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE WAY OF FAST MOVING TRAFFIC.