NHTSA Complaint #11441271 — 2014 HYUNDAI TUCSON

The contact owns a 2014 Hyundai Tucson. The contact stated that while at a stop sign, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned that the vehicle was in limp mode and that the vehicle failed to accelerate. The vehicle was restarted after the vehicle was pushed to the side of the road and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the electronic control module software needed to be updated. The vehicle was repaired however, the failure persisted. In addition, the vehicle was towed to the dealer where it was diagnosed that the knock sensor and engine wiring harness needed to be replaced. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 85,000.