NHTSA Complaint #11441164 — 2019 DODGE CHALLENGER STEERING

Complaint Details

ODI Number	11441164
Vehicle	2019 DODGE CHALLENGER
Component	STEERING
Date of Incident	October 22, 2021
Date Filed	November 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I bought this certified pre-owned vehicle from a local FCA/Dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021.The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be safely controlled. I notified the dealer of the continuing issues, but they said the could not do anything else to remedy the problem.

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