NHTSA Complaint #11440957 — 2016 HYUNDAI SONATA HYBRID

eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.