NHTSA Complaint #11658460 — 2016 HYUNDAI SONATA HYBRID

The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, and the message "Warning - Do not Attempt to Restart" was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure of the engine wiring harness. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed as a failure with the engine wiring harness. The vehicle was not repaired. The vehicle had been back to the dealer several times. Recently, the contact was informed that the wiring harness was soy-based insulated, and rodents were causing damage to the wiring harness due to the smell. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 80,000. The VIN was not available.