NHTSA Complaint #11440956 — 2012 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11440956
Vehicle 2012 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Car stalled on highway after picking up my children from school. Purchased this car in March 2021 from a used dealership. After the stalling incident, the car started back up. Since that incident the car has been having a rough Idle and stalls when parked, stopped at a light, stopped at a stop sign and also stalls while letting pedestrians cross the street. I have also been having trouble with oil consumption. I have receipts, and I am getting oil changes every 2-3 months with synthetic oil. Oil needs to be changed way before mileage and also before date due for a change. Synthetic oil is supposed to last up to 6,000 miles or every 6 months. I only use my car for travels to work, bringing children to and from school, and travels for necessity purposes only. All my travels are within 5 miles of my home. The car seems to be burning oil very quickly. I have also noticed that the car gets worse while idling every time I need an oil change. It will run fine for a short while then the rough idle starts up again. I have read many complaints in regards to the same vehicle with the same issues. I have spoken with local mechanics and auto shops and have also heard many people having the same troubles with the same vehicle. I am a single parent of 3 children and I feel very unsafe driving my vehicle. My children do need to get to school and I do need to get to work. I feel that this should be considered as a recall on this vehicle. There are hundreds of reviews and comments of other people with the same issues I am having. This is very unsafe especially to stall out anywhere. Best regards -Natasha

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